Frequently Asked Questions

My callsign has changed, but I can't change my login name, can you help?

You will need to email us from the email address you used during sign up to and we will change it for you.

Please include your current login ID, the requested new login ID, your real name and location so we can find you in the database.

I have signed up, but haven't received my confirmation email, why?

Firstly, check your Junk or Spam box. For some reason our signup emails can and do sometimes end up there.

Please don't keep signing up with new accounts. If you haven't received your code with a reasonable amount of time, please use the Contact Us form to email us.

We will either confirm you account manually or delete so you just have to try signing up again. Make sure you email us from the same email address as you signed up with.

Where can I find out more info about Ham Radio in UK?

Two sites we would suggest are the UK Regulatory Authority for Radio called The Office of Communications (Ofcom) www.ofcom.org.uk and the UK National Radio Society, the Radio Society of Great Britain (RSGB) www.rsgb.org uk.

If you have questions about UK Lifetime Licences, please check the Ofcom site above.

Where can I find out more info about Ham Radio in the USA?

We would suggest that you point your browser to the US Regulatory Authority, the Federal Communications Commission (FCC) www.fcc.gov and the US National Radio Society, the American Radio Relay League (ARRL) www.arrl.org.

Will you sell my data?

No, No, No, Never.

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Last modified: Thursday, 20 October 2011, 1:12 AM